Speed Learning
Lessons Learned
Problem Solving
Process Design & Mapping
Lean Six Sigma White Belt
Knowledge Capture & Exchange
Speed Learning
Lessons Learned
Problem Solving
Process Design & Mapping
Lean Six Sigma White Belt
Knowledge Capture & Exchange
Listen to my podcast episode with Pioneer Knowledge Services [Abridged version - 8 minutes 13]
Listen to my podcast episode with Pioneer Knowledge Services [Abridged version - 8 minutes 13]

Listen to whole podcast episode hosted on RealKM website [18:09].
Listen to whole podcast episode hosted on RealKM website [18:09].
Consulting Knowledge Manager
Provided Risk Management through de-identification (sanitisation) client related material prior to sharing
Sharing of sanitised Proposals, Project Deliverables, Case Studies and Templates for re-use and to expedite creation of new engagement materials
Collaborated with team members in Australia, US, UK and India
Conducted monthly Knowledge Management training sessions
Consulting Knowledge Manager
Provided Risk Management through de-identification (sanitisation) client related material prior to sharing
Sharing of sanitised Proposals, Project Deliverables, Case Studies and Templates for re-use and to expedite creation of new engagement materials
Collaborated with team members in Australia, US, UK and India
Conducted monthly Knowledge Management training sessions
Knowledge Leader
Consolidation of ServiceNow data and other sources for reporting in Power BI and steering direction based on key and seasonal measures
Knowledge Leader
Consolidation of ServiceNow data and other sources for reporting in Power BI and steering direction based on key and seasonal measures
ISO9001:2015 Project Knowledge Manager
Wrote Knowledge Framework, defined processes for ISO9001 Quality Manual
Knowledge Manager
Maintained knowledge base
Senior Support Technician
Assured Defence Force aircraft fleet through managing complex issues and systems
ISO9001:2015 Project Knowledge Manager
Wrote Knowledge Framework, defined processes for ISO9001 Quality Manual
Knowledge Manager
Maintained knowledge base
Senior Support Technician
Assured Defence Force aircraft fleet through managing complex issues and systems
Regional Support Analyst
Project managed RF Gun rollout to 16 sites nationally
Project managed warehouse relocation: Stapylton to Morningside
IT commissioning for $7M milk order packing robot
Milk tanker onboard computer upgrade for Queensland sites
IT and communications rollout for new Berri juice facility in Lytton Qld
Regional Support Analyst
Project managed RF Gun rollout to 16 sites nationally
Project managed warehouse relocation: Stapylton to Morningside
IT commissioning for $7M milk order packing robot
Milk tanker onboard computer upgrade for Queensland sites
IT and communications rollout for new Berri juice facility in Lytton Qld
Got Your Back Mate: NDIS Support Management System and Client Portal
Australian hosted, highly secure, database encryption at-rest
Bare metal VM build with full Ansible DevOps automation
Multi-tenanted, multi-user with permission and role based security
Support Worker Invoicing, Receipting, Notes, Policy and Procedure
Client Portal - Track NDIS claims, Invoice Remittance
Got Your Back Mate: NDIS Support Management System and Client Portal
Australian hosted, highly secure, database encryption at-rest
Bare metal VM build with full Ansible DevOps automation
Multi-tenanted, multi-user with permission and role based security
Support Worker Invoicing, Receipting, Notes, Policy and Procedure
Client Portal - Track NDIS claims, Invoice Remittance

